Frequently asked questions

Got questions? We’ve got answers.

  • Encourage Counseling is a fully virtual practice, allowing us to provide therapy to anyone residing in the state of Illinois. While our therapists work remotely, we are based on the South Side of Chicago. Sessions are conducted via a secure, HIPAA-compliant telehealth platform, so you can receive support from the comfort of your home.

  • Online therapy at Encourage Counseling is conducted through a HIPAA-compliant telehealth platform, ensuring your privacy and confidentiality. Once you schedule an appointment, you’ll receive a secure link to access your video session. All you need is a stable internet connection and a private space where you feel comfortable talking. Virtual therapy offers the same level of support as in-person sessions, with the added convenience of accessibility from anywhere in Illinois.

  • At this time, Encourage Counseling is a fully virtual practice, meaning all sessions are conducted online. This allows us to provide flexible, convenient therapy without the need for travel.

  • Therapy session rates vary by therapist and range from $125 to $225 per 50-minute session.

    We also offer therapy intensives, which are extended sessions designed for deep, focused work. These intensives are ideal for couples or individuals looking to make significant progress in a shorter period. Rates for intensives vary based on length and therapist availability.

  • Your first session is all about understanding your concerns, goals, and what brings you to therapy. We’ll discuss your history, current challenges, and what you hope to achieve through therapy. This is a collaborative process—there’s no pressure to share more than you’re comfortable with. By the end of the session, we’ll develop a plan tailored to your needs.

  • Therapy is not one-size-fits-all, and the length of treatment depends on your unique needs and goals. Some clients see significant progress in just a few months, while others prefer ongoing support. We’ll regularly assess your progress and work together to determine what’s best for you.

  • Encourage Counseling currently accepts Blue Cross Blue Shield PPO. If you have a different insurance provider, we can provide a superbill for possible reimbursement—meaning you may be able to submit claims for partial reimbursement depending on your out-of-network benefits. We recommend checking with your insurance provider for details on your coverage.

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